Revolutionize customer feedback management and social proof showcasing with Feedback Link. Effortlessly gather reviews, testimonials, and valuable insights while enhancing your online credibility.
TL;DR
Gather customer feedback, showcase social proof, and enhance customer insights with Feedback Link.
At-a-glance
Best for: Businesses, agencies, solopreneurs
Alternative to: BirdEye
Integrations: API, Facebook, Google, SMS, Zapier
Features: GDPR-compliant, CNAME
Overview
Feedback Link offers a comprehensive solution for managing customer feedback and leveraging social proof. It enables you to generate reviews and testimonials seamlessly, showcase social proof through customizable widgets, and discover valuable customer insights through tailored surveys.
Reviews & Testimonials Management
Effortlessly generate reviews on platforms like Facebook and Google, create beautiful testimonials, and address unhappy feedback directly, all with Feedback Link.
Social Proof Showcasing
Display your best social proof on your website with customizable widgets, providing visitors with an instant view of your credibility.
Survey & Poll Features
Uncover new customer insights through personalized surveys, enhancing your understanding of customer preferences and needs.
Detailed Features
Automatic Email Follow-up
Automatically follow up with non-responders to gather more feedback and enhance customer engagement.
Video Testimonials
Enhance your showcase with beautiful HD video testimonials, adding a visual element to your social proof.
Language Packs
Access translated language packs or translate content into your preferred languages.
Custom Domain Hosting
Host your surveys on a custom domain for brand consistency and trust.
Collaboration Module
Collaborate with colleagues, analyze feedback, and create QR codes for offline engagement points.
Take control of your customer feedback processes, boost your online credibility, and engage customers effectively with Feedback Link. Start showcasing your social proof today!
Core feature
- Collect testimonials, shares, or reviews on 8 different platforms
- Industry-leading survey experience and design
- Automatically send Email/Text requests by integrating with software you already use
- Up to five locations per brand, each with their own feedback link, collaborators and configuration
- Send 5,000 email invites/month
- Receive 1000 Starting text (SMS) credits
- Use your own domain or subdomain for your survey
- Create up to 10 Social Proof widgets, showcase your reviews, and feedback on your site
- Unlimited widget page views
- Import reviews from Facebook, Google, Trustpilot, Yelp, Foursquare, Tripadvisor
- Fully custom-branded survey, no Feedback Link logo
- Know your Net Promoter Score, or measure satisfaction with Star-rating or Smileys (CSAT)
- Automatically send review/feedback invites (integrations)
- 6 Professionally translated languages (translated by native speakers)
- Invite collaborators to work on your account
- Funnel unhappy customers directly to you
- Collect testimonials, reviews and shares from delighted customers
Samantha Green –
Feedback Link has drastically improved our customer satisfaction metrics. A vital tool for any business!
Chris Roberts –
Integrating Feedback Link was a game-changer for our team. Enhancing both feedback collection and customer engagement.
Emily White –
Feedback Link’s ability to generate social proof effortlessly is impressive. A must-have for businesses aiming for credibility!